Friday, May 1, 2009

Message to Waters Homeowners

In response to the economic downturn, Terramesa Resort Properties will be consolidating operations amongst its three Texas properties - The Waters, The Hollows and Pointe West. This includes consolidating the base location of our sales force and centralizing the marketing effort specifically to our Texas properties; in order to maintain communication and momentum among Terramesa associates while we weather this economic period.

As several of you have already heard, The Waters staff will now office at our sister property - The Hollows in Lago Vista. This move will allow our sales teams at both properties to combine forces and better market The Hollows, as well as The Waters. We want to make certain all our Homeowners know that operations at The Waters are not ceasing- our office is not closing- it is only being relocated in an effort to reduce overhead and maximize sales & marketing functionality. Those owners who still have units that are under warranty, will continue to be covered by the Terramesa staff.


Our new office location is at:

19503 Old Burnet Rd.
Lago Vista, TX 78645
512.267.9657 (o)
512.267.9329 (f)

For General Information and Sales, please contact Sandra Bradley at the office number above or by email at:


For Warranty, please continue to call or send an e-mail to the customer care department at:

1.888.426.5916
customercare@terramesaresorts.com


Terramesa remains commited to these porperties and our owners.